Training Videos – Jazzware

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Training Videos

Schedule or Cancel a Wake-up for a Single Guest

How to Schedule Bulk Wake-up Calls

How to Investigate a Wake-up Call

How to Change Your Password

How to Reset Your Forgotten Password

How to Create a User

How to Delete a User

How to Check the Posting Status of Calls

How to Run a Report for an Extension

How to Schedule a Daily Report of Outbound Guest Calls

How to Modify Email Address Recipients of a Scheduled Report

How to View and Export Call Details for a Given Day Quickly

How to Find Out Who Called Room Service

How to View Call Charges for a Guest

How to Create a Distribution List

How to Configure Email Alert Recipients

How to Provide an Estimate for a Guest Call Charge

How to Restrict Phone Class of Service for a Guest

How to Turn On Do Not Disturb for the Guest

How to Record a Custom Wakeup Greeting for BroadWorks

How to Create a Check In Greeting for BroadWorks

How to Send the Guest a Silent Voicemail On Demand for BroadWorks

How to Troubleshoot the PMS Posting Interface

Jazzware Portal User Guides

Jazzware Portal User Guide for v12.0

Jazzware Portal User Guide for v11.0

Jazzware Portal User Guide for v10.0

Jazzware Portal User Guide for v8.0

DuVoice Voicemail Assistance

DuVoice Support

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