Inside Sales Representative (Req #121226) – Cedar Rapids, IA
Cedar Rapids, IA
We are currently seeking a highly motivated Inside Sales Representative to join the rapidly growing Jazzware team. The Inside Sales Representative will serve as the key client contact for all customers and will introduce sales materials and quotations based on the customer’s needs.
Our ideal candidate is an enthusiastic individual with an extreme focus on providing exceptional customer service.
Responsibilities and Duties:
Engage with customers to explore their situation and needs in order to determine the appropriate support
Responsible for quotation and administrative stages of the sales process
Assignment of national brands and national and/or international regions
Communicate effectively by phone and email
Provide a positive customer experience in all customer interactions
Familiarize and become an expert on our products and services in order to effectively communicate the benefit and value of Jazzware’s solutions
Provide customers with sales related materials as needed
Conduct and lead product demonstrations
Set up new accounts in company database as necessary and maintain accurate account information
Clearly document all customer correspondence in company database
Track weekly, monthly, and quarterly performance and sales metrics
Assist the sales team with miscellaneous projects as needed
Assist accounting team to ensure proper billing and invoicing
Project management interface with installation team
Qualifications and Skills
Skills and Educational Requirements:
1-2 years of inside sales experience
Strong knowledge of Microsoft Office
High attention to detail
Ability to maintain a high volume of inbound call volume and email contact
Experience with telephony, IT or hospitality is preferred
Ability to work remotely based on experience
Jazzware Inc., has been leading voice management and analytics solutions for the hospitality industry for over 25 years. Jazzware has over 2,000 customers in over 60 countries and services the majority of the “5 Star” hotel brands.
Jazzware, Inc., formerly known as SDD, Inc. and BroadSoft Hospitality, is relied upon by premiere hotel brands and partners throughout the world for uninterrupted daily operations. Our constant innovation combined with our rock-solid integration platform make us the choice for technology leaders.