Jazz Guest
Jazz Guest turns any guest's own phone into your service desk — no app, no download, no queue. A guest scans a QR code and your hotel opens in their browser, in their language, branded as your property.
Jazz Guest
6 core capabilities
Jazz Guest removes every barrier between your property and your guests — no downloads, no logins, no friction.
A sustainable digital compendium, opened straight from the guest's browser.
Foreign guests read your hotel in the language they select.
Choose only the features you need, branded to your property.
Your property's identity, not ours, from day one.
From import to publish — Jazz Guest is fast to launch and easy to manage, whether you run one property or a whole portfolio.
Content is pulled from your website — no manual rekeying to launch.
Branded to your property and translated automatically into multiple guest languages.
Published to your property from day one, with single and multi-hotel management and analytics.
Jazz Guest is expanding to cover every moment of the guest stay — from the moment they book to the moment they leave.
Pre-arrival welcome
A welcome link reaches the guest before they travel.
Mobile check-in
Guests check in from their own device, not the queue.
Express checkout
Relieve pressure on your front desk at departure.
Jazz Guest connects every guest messaging channel, and pairs with JazzConcierge, our 24/7 multilingual AI Voice Agent, to address everything from guest enquiries to bookings and upselling opportunities.
Pair with our 24/7 multilingual AI Voice Agent for seamless voice and digital guest service.
Learn moreTrack guest interactions, feedback, and service requests across single and multi-property portfolios.
Want the full specification?
Enter your details below to download the Jazz Guest product flyer — a full integration and feature overview.
Talk to our team about a pilot deployment for your property or portfolio — usually live within days.