JazzConcierge
A 24/7 multilingual voice agent that answers guest calls, books rooms and tables, handles in-room requests, and feeds every interaction back into your PMS — automatically.
JazzConcierge
4 key capabilities
JazzConcierge is purpose-built for hotels and resorts — not a generic call-centre bot repurposed for hospitality.
Every call answered around the clock — no more missed bookings or unanswered guest requests at 2 AM.
Communicates fluently with guests in their preferred language, from check-in to room service.
Completes room reservations and table bookings live, feeding directly into your PMS and reservation systems.
Bi-directional sync with Oracle, Mews, Cloudbeds, roommaster, and RMS keeps data consistent across your stack.
From high-volume check-in calls to late-night in-room requests, JazzConcierge covers every guest touchpoint.
Handle peak call volumes without putting guests on hold. JazzConcierge takes the queue when staff are busy.
Restaurant and bar bookings accepted 24/7, synced to OpenTable, ResDiary, Yelp, Libro, and Now Book It.
Extra pillows, housekeeping, late checkout — guests ask by voice, the right team gets notified instantly.
Convert inbound enquiry calls into confirmed reservations without involving a human agent.
Three steps from signed contract to a fully operational AI voice agent handling your guest calls.
Point your existing hotel number to JazzConcierge — no hardware changes, no downtime.
Upload your property details, menus, policies, and FAQs. The AI learns your brand voice and inventory.
Launch in days. Track call outcomes, booking conversions, and guest satisfaction in the live dashboard.
Properties using JazzConcierge consistently report measurable improvements in revenue, efficiency, and guest satisfaction.
JazzConcierge connects to the PMS and reservation platforms your team already relies on.
PMS
F&B
Want the full specification?
Enter your details below to download the JazzConcierge product flyer — a full integration and feature overview.
Talk to our team about a pilot deployment for your property or portfolio — usually live within days.