Call Accounting

Optimize Telecom Expenses with Intelligent Call Accounting

Jazzware’s Call Accounting system transforms raw call data into actionable intelligence. Designed for both independent hotels and large chains, it helps reduce costs, detect misuse, and ensure telecom services are billed accurately and transparently.

Features & Benefits
Dynamic Rate Management

Customizable rate plans by country, brand policy, or property location. Automatic updates keep rates accurate and compliant.

Automated Billing & PMS Posting

Calls are automatically rated and posted to the guest folio, streamlining front desk operations and reducing manual errors.

Fraud & Abuse Detection

Get real-time alerts for excessive duration, costly destinations, or abnormal call volumes.

Usage-Based Alerting

Monitor vendor outages, phone abuse, and suspicious patterns through automated thresholds and alerts.

Audit & Compliance Reporting

Generate detailed, export-ready reports categorized by guest, extension, room, vendor, or property. Supports regulatory compliance and internal audits.

A professional team is engaged in a strategic business meeting using laptops and charts for discussions

Recapture lost telecom revenue

Prevent fraud and phone system abuse

Provide audit-ready visibility for hotel management

Automated Billing & Posting

Fraud & Abuse Detection

Alerting Based on Usage

Audit & Compliance Reporting